Privacy policy

 

Privacy Policy – Elevess

 


Last updated: March 24, 2026

 

 

 

1. Introduction

 


This Privacy Policy describes how Elevess (operated by Rishabh Ahluwalia, Sole Proprietor) (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website https://elevess.in (“Platform”).


By using the Platform, you agree to this Privacy Policy.

 

 

 

2. Personal Information

 


“Personal information” means any information that identifies or can reasonably be linked to an individual.

 

 

 

3. Information We Collect

 


We collect only the information necessary to provide our services.


 

a) Information you provide:

 

 

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

 


 

b) Payment information:

 

 

  • Payments are processed securely via third-party payment gateways

  • We do not store your card or banking details

 


 

c) Automatically collected information:

 

 

  • IP address

  • Device and browser information

  • Website usage data (including cookies, pixels, and analytics tools)

 

 

 

 

4. How We Use Your Information

 


We use your information to:

 

  • Process and deliver orders

  • Provide customer support

  • Send order updates and service-related communication

  • Improve website performance and user experience

  • Run marketing and advertising campaigns (including Meta, Google, etc.)

  • Detect and prevent fraud or misuse

 

 

 

 

5. Sharing of Information

 


We do not sell your personal data.


We may share your data with:

 

  • Shopify (store infrastructure and platform services)

  • Payment gateway providers (for processing payments)

  • Logistics partners (for delivery and order fulfillment)

  • Marketing and analytics tools (for ads and performance tracking)

 


These parties process data only as necessary to provide their services.

 

 

 

6. Shopify & Third-Party Processing

 


Our store is hosted on Shopify, which enables us to operate and provide our services.


Your data may be processed by Shopify and its service providers to support platform functionality, analytics, and improvements. This may include transfer and processing of data outside India.


For more details, please refer to Shopify’s Privacy Policy: https://privacy.shopify.com

 

 

 

7. Cookies & Tracking

 


We use cookies and similar technologies to:

 

  • enhance user experience

  • analyze website traffic and performance

  • run targeted advertising campaigns

 


You can disable cookies through your browser settings.

 

 

 

8. Data Security

 


We take reasonable measures to protect your personal information.


However, no method of transmission over the internet is completely secure.

 

 

 

9. Data Retention

 


We retain your personal information only as long as necessary to:

 

  • fulfill orders

  • comply with legal obligations

  • resolve disputes

 

 

 

 

10. Your Rights

 


You may:

 

  • request access to your personal data

  • request correction or deletion of your data

 


To exercise these rights, contact us at: care@elevess.in

 

 

 

11. Third-Party Links

 


The Platform may contain links to third-party websites.


We are not responsible for their privacy practices or content.

 

 

 

12. Children’s Data

 


Our services are not intended for individuals under 18 years of age.


We do not knowingly collect personal data from children.

 

 

 

13. Changes to Policy

 


We may update this Privacy Policy from time to time.


Any changes will be posted on this page with an updated “Last updated” date.

 

 

 

14. Contact Information

 


Elevess (Rishabh Ahluwalia)

Email: care@elevess.in